At Techken Technologies, we strive to provide excellent products and services. This Cancellation/Refund Policy outlines the procedures and conditions for canceling services and seeking refunds.

Cancellation Policy:

1. Service Cancellation by the Customer:

Customers may request the cancellation of services by contacting our customer support team. The cancellation request must be made within a reasonable time frame before the commencement of the service or as specified in the service agreement.

2. Cancellation Fees:

Cancellation fees may apply based on the type of service and the timing of the cancellation. The customer will be informed of any applicable fees before the cancellation is processed.

Refund Policy:

1. Refund Eligibility:

Refunds are issued in accordance with the terms specified in the service agreement or product purchase agreement. Customers must meet the eligibility criteria outlined in the agreement to qualify for a refund.

2. Non-Refundable Services:

Some services may be non-refundable. This will be clearly stated in the service agreement or product purchase agreement. Non-refundable services may include one-time setup fees, consultation fees, or other specified charges.

3. Refund Process:

Refund requests must be submitted in writing to our customer support team. The request should include the reason for the refund and any supporting documentation. Refunds will be processed within a reasonable time frame, and the customer will be notified of the outcome.

4. Refund Methods:

Refunds, if approved, will be issued using the original payment method used for the purchase. In cases where this is not possible, an alternative method will be agreed upon between Techken Technologies and the customer.

5. Partial Refunds:

In some cases, partial refunds may be granted based on the extent of the service provided or other relevant factors. The decision on partial refunds will be made at the discretion of Techken Technologies.

Contact Information:

If you have any questions or concerns regarding our Cancellation/Refund Policy, please contact our customer support team at [email protected].

Changes to the Policy:

Techken Technologies reserves the right to modify or update this Cancellation/Refund Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically for updates.

By engaging with our services, you acknowledge that you have read, understood, and agreed to the terms outlined in this Cancellation/Refund Policy.