Streetil

Support Center

How Can We Help You?

Find answers in our extensive FAQ or reach out to our support team directly.

Frequently Asked Questions

You can reset your password by navigating to the 'Settings' page, clicking on 'Security,' and selecting 'Change Password.' A verification link will be sent to your registered email address.

We currently accept all major credit cards (Visa, MasterCard, Amex) and PayPal. For annual enterprise plans, we also accept bank transfers.

The user limit depends on your subscription tier. The Basic plan supports up to 5 users, while the Pro plan is unlimited. Check our pricing page for more details.

First, try clearing your browser cache and restarting the application. If the issue persists, ensure your browser is up-to-date. If the problem continues, contact our technical support with your browser and OS details.

Log in to your account, go to the 'Subscription' section, and click 'Manage Payment Details.' You can securely update your card information there.

We offer a 30-day money-back guarantee for all new subscriptions. After 30 days, refunds are processed on a pro-rata basis for unused portions of annual plans.

While the core application requires an internet connection for real-time synchronization, certain features, such as viewing cached documents, are available offline on our mobile app.