Streetil Security Statement

1. Our Commitment to Security

Streetil is committed to protecting the data and privacy of our Users and Merchants. This document outlines the security measures we have implemented to protect our Platform and the responsibilities of our community.

2. Platform Security Measures

We employ industry-standard security practices to protect the Streetil Platform:

Encryption in Transit: All data transmitted between your device and the Streetil Platform is secured using Transport Layer Security (TLS) and Secure Sockets Layer (SSL) encryption.

Access Control: Access to sensitive production data is strictly limited to authorized personnel who require it for specific job functions.

Cloud Infrastructure: Our platform is hosted on secure, reputable cloud infrastructure that maintains robust physical and environmental security controls.

Continuous Monitoring: We use continuous monitoring tools to detect and respond to potential security incidents quickly.

3. Payment Security

Streetil does not directly store full payment card details.

Third-Party Processors: All payment transactions are handled exclusively by PCI DSS compliant third-party payment service providers (PSPs). These PSPs encrypt, transmit, and store your payment information securely.

Tokenization: We only retain limited payment information (e.g., the last four digits of your card and the card type) for identification and regulatory purposes, using tokenization provided by the PSPs.

4. Data Protection and User Privacy

Our security measures are designed to uphold the commitments outlined in our Privacy Policy:

Separation of Data: User and Merchant data is logically separated and protected.

Data Minimization: We collect and retain only the data necessary to provide and improve the Streetil marketplace service.

5. User Responsibilities

While we take security seriously, you have a vital role in protecting your account:

1. Unique Passwords: Use strong, unique passwords for your Streetil account.

2. Two-Factor Authentication (2FA): Where available, enable 2FA for an extra layer of security.

3. Phishing Awareness: Be vigilant against phishing attempts. Streetil will never ask for your password or full credit card details via unsolicited email or chat.

4. Device Security: Ensure your device (computer, phone) has up-to-date operating system patches and security software.

6. Incident Reporting

If you believe you have discovered a security vulnerability on the Streetil Platform, or if you suspect your account has been compromised, please contact us immediately:

Email: [email protected]

Streetil Support (via the Contact link in the footer).

We commit to investigating all reports promptly and acting to resolve confirmed vulnerabilities efficiently.